Privacy Policy

Privacy Policy

This Privacy Policy describes how Embaldi™ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Embaldi™ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number
  • Account information including your username, password, security questions
  • Shopping information including the items you view, put in your cart or add to your wishlist
  • Customer support information including the information you choose to include in communications with us

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, and send you Service-related information
  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications, and to show you advertisements for products or services
  • Security and Fraud Prevention: We use your personal information to detect, investigate and prevent fraudulent transactions and other illegal activities
  • Communicating with You: We use your personal information to provide you with customer support and respond to your requests, questions and feedback

Cookies

We use cookies and similar technologies to provide, protect, and improve our Services. Cookies help us remember your preferences, understand how users interact with our Services, and customize your experience.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, please email us at hello@embaldi.com or contact us through our Contact page.